Delivery
At LITBALL, we work to get your order packed and shipped as quickly as possible.
Where We Ship
We currently ship to customers in:
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Canada
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United States
Order Processing
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays may begin processing on the next business day.
Estimated Delivery Times
Orders typically arrive within 5 business days after shipment.
Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or customs.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping option.
Tracking Your Order
When tracking is available, you will receive a shipping confirmation email with your tracking information once your order has been shipped.
Please allow some time for tracking information to update after your package is handed to the carrier.
Delivery Issues
If your order is significantly delayed, arrives damaged, or you believe your package may be lost, please contact us through our Contact page and include your order number.
We typically respond within 1–2 business days.
Incorrect Shipping Address
Please make sure your shipping information is correct before placing your order.
If you notice an error after ordering, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.